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Endorsed by Which? Trusted Traders

West Norfolk Glass Ltd -Independent Network Installer

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5.0

40 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 08:00–13:00
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Independent Network have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Independent Network direct.

About

West Norfolk Glass have been trading from more than 50 years and our business has developed alongside the evolution of the double-glazing industry. We now provide a wide range of high-quality glazing products for customers across East Anglia.
We are based in Kings Lynn and we're a family run organisation and a trusted installer of the highest quality VEKA uPVC windows, doors and conservatories.

For your peace of mind, our installations come with Independent Network's 10-year insurance backed guarantee.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

  • Double glazing

  • Doors

  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • More Services

    • windows
    • window

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
40 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service from start to finish
Customer Service
Quality
Value
Every member of the team, from reception, sales, and survey, through to fitting and aftercare, has been pleasant, friendly and helpful. We had all our windows and doors replaced and the result is better than we could have hoped for. The good quality units have eliminated the draughts which made the house uncomfortable in bad weather. The fitters were excellent, being polite, informative, tidy, hardworking, and taking pains to be as unobtrusive as possible. There was an unexpected problem getting the largest unit into the back garden, caused by the full water butts in our narrow path. After much head scratching, and some trial and error, the problem was solved to everyone’s satisfaction. A neighbour, who is a retired builder, said “I see you’ve got the good guys in.” He was right.
Customer in Norfolk Posted on 03/12/2021 , work completed 12/11/2021
Without a hitch
Customer Service
Quality
Value
My wife and I moved into a new bungalow on 11th August 2021, having previously obtained the approval of the builder to add a conservatory. The groundwork was completed in a week and the conservatory erected in 3 days, exactly on the dates (September 20th to 24th and October 4th to 6th respectively) given at the time of the order (17th June). The whole process from start to finish was very smooth with help and patience throughout bearing in mind two dimensional amendments we requested We would have no hesitation in recommending West Norfolk Glass.
Customer in Norfolk Posted on 04/11/2021 , work completed 08/10/2021
Great work
Customer Service
Quality
Value
This is the second time we have used West Norfolk Glass and have found them to be very professional. Everything was completed on time and left very clean and tidy.
Customer in Norfolk Posted on 14/10/2021 , work completed 29/09/2021
Good product, good tradesmen installing it
Customer Service
Quality
Value
3rd order I have placed with West Norfolk Glass in 5 years: 4 "Evolution" windows. A great product but only as good as its installation. Some hiccups this time but mainly due to nationwide shortage of materials and the huge increase in demand for home improvements. Installation completed to my total satisfaction and at a very reasonable contract price. No hesitation in recommending this company and would definitely use again.
Robert in Norfolk Posted on 29/09/2021 , work completed 21/09/2021
Really pleased with all aspects of the build
Customer Service
Quality
Value
We wanted a small utility room built and a window replaced so chose West Norfolk Glass approved by Which Trusted Trader. We found all the staff very helpful and informative. It required different tradesmen and all were very professional and did a first class job. We were kept well informed by each one throughout and are very pleased with the final outcome.
Michael in Norfolk Posted on 10/09/2021 , work completed 09/09/2021
Very Pleased
Customer Service
Quality
Value
I am really pleased with my new French doors into my conservatory. I received very helpful advice on what would fit in best and was most suitable. The fitters were very polite and also very helpful and nothing was too much trouble for them. A great job and thank you to you all.
Customer in Cambridgeshire Posted on 08/09/2021 , work completed 31/08/2021
Great workmanship
Customer Service
Quality
Value
Very happy with my new window it was so easy to order them. No pushy salesman thanks Richard Lloyd. The filters were so lovely very polite and did an amazing job. No mess which was great, definitely recommend.
Customer in Norfolk Posted on 06/09/2021 , work completed 01/09/2021
Window, door, and misc. little jobs
Customer Service
Quality
Value
Skilled craftsmen replaced an upstairs window and back door, and three other small jobs. Good quality materials, and good craftsmen. What else would you want?
David in Norfolk Posted on 01/09/2021 , work completed 31/08/2021
Very happy
Customer Service
Quality
Value
Had a back door and side window fitted. It looks fantastic we couldn’t be more pleased. Installers were very helpful and polite left everything very clean and tidy. Arrived on time as arranged. Would highly recommend this company and all involved. Thank you
Customer in Norfolk Posted on 25/08/2021 , work completed 30/07/2021
Great care taken and tidy work
Customer Service
Quality
Value
I have just had large windows and a french door replaced on my pool room. I have used this company before and cannot recommend them highly enough. The windows look great and were fitted with great care, the fitters were professional, pleasant and left no mess afterwards - a good job done.
Shirley in Norfolk Posted on 18/08/2021 , work completed 30/07/2021