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Endorsed by Which? Trusted Traders

Mercer Plumbing Services Ltd

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4.8

37 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

If you need superior plumbing & heating services in the Glasgow area but don't want to pay a premium - give Mercer Plumbing & Heating a call. From central heating repair to bathroom installation, we can carry out all domestic and commercial plumbing work at highly competitive prices.
What sets us apart?
Reliable & friendly engineers
Efficient & tidy
Worcester-Bosch Accredited
Gas Safe Registered
Experienced & customer focused
Domestic & commercial work
Realistic prices

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Gas installers

  • More Services

    • lpg gas
    • power flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
37 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent and efficient service
Customer Service
Quality
Value
We have used Mercer's on a number of occasions and found that they provide quick, efficient and excellent service. During Covid both Steven and Barry observed all safety rules while still maintaining a friendly, approachable service. Cannot recommend them too highly
Maggie in East Dunbartonshire Posted on 19/11/2021 , work completed 19/11/2021
Boiler Install
Customer Service
Quality
Value
Despite repeated requests to return and investigate ongoing problems arising immediately after install Mercer has offered no help. Eventually we had a Worcester engineer out who replaced the heat exchanger and pointed out the other failings made by Mercer in the installation which resulted in us getting a do not use notification from Worcester who told us we would not be covered by their warranty until remedial works done to Mercer's installation were complete because of safety concerns. We are now looking for someone to undertake these works. The experience with Mercer has been absolutely awful.
Customer in East Dunbartonshire Posted on 15/10/2021 , work completed 13/02/2020
The trader replied (on 31/10/2021)
Dear Customer, I'm Sorry you have had a bad experience , I have however received no communication about this from either you or Worcester Bosch. Please phone me ASAP and we can discuss how to rectify the situation ,as you didn't leave your name I have no way of knowing who you are otherwise I would contact you directly. Kind Regards Stephen
Boiler Replacement
Customer Service
Quality
Value
Needed a boiler replacement and sought 3 quotes (with accompanying visits to see the job), identifying candidates via Which and local TT schemes, and compared those quotes with the online providers. The price these guys offered was fair and reasonable, the associated advice was excellent and I appointed them to do the job. They arrived promptly on the agreed date (about 2 weeks after appointment - the previous boiler still worked, so no real urgency), worked hard, got the job done smoothly, were pleasant and polite throughout, cleaned up after themselves and took time to go through the features of the new boiler in detail. This was a completely painless and extremely pleasing job. I will not go anywhere else in future for annual services or repairs (albeit now have a 12 year guarantee) and am delighted to highly recommend to others needing similar work done.
Gordon in East Dunbartonshire Posted on 02/09/2021 , work completed 01/09/2021
Boiler installation
Customer Service
Quality
Value
We first got in touch the previous week after being recommended by another tradesman. Because we are both in our eighties we were considered to be a priority. This was a great relief to us as we had no hot water or heating. The owner of the firm came that same day and tried to repair our old boiler but it was needing parts which were not available. The decision was made to get a new boiler which was installed at the first opportunity by what I would call the A-team! The team were great workers and it was a pleasure to have them in our home. Nothing was any trouble to them. Pipes had to be moved to allow the new boiler to fit in our cupboard. Everything is working well now and we are very appreciative of the service we received.
Eleanor in East Dunbartonshire Posted on 27/08/2021 , work completed 24/08/2021
Mercer Plumbing
Customer Service
Quality
Value
A continuous level of high quality of work throughout the job. The initial estimate was the fixed price with no extra hidden costs. Professional guys who knew exactly how to do the job and continuously explained each part of the job. Dealt with all problems they met with no extra cost. Gave good advice with regards to cost-saving and would be highly recommended.
Customer in East Dunbartonshire Council Posted on 09/04/2021 , work completed 31/03/2021
Boiler replacement
Customer Service
Quality
Value
Barry and Stephen did an excellent job installing our new boiler. Work was completed on time and on budget. They were both very professional, friendly and helpful, and clearly explained the job and gave advice on after care. They were respectful of our property, for example laying down sheets to walk on, which was much appreciated. Great to know they are available locally for any questions and future work.
Isabel in East Dunbartonshire Posted on 15/02/2021 , work completed 01/02/2021
Boiler replacement
Customer Service
Quality
Value
We are delighted with the work Stephen and Barry have done for us. We had struggled through with heating issues all last year and paid a lot of money with no real fix. Stephen came out and quickly diagnosed the issue and gave honest advice on the most cost effective route forward. A boiler install was completed professionally and efficiently by Barry and Stephen- who were also just lovely people to have in our home. Stephen even helped tame a toddler tantrum! We are warm for the first time in over a year and would recommend this highly professional, competent and efficient company to anyone struggling with heating issues.
Customer in East Dunbartonshire Council Posted on 03/12/2020 , work completed 30/11/2020
Excellent local heating and plumbing company
Customer Service
Quality
Value
In these difficult times, it was important to us to find a trusted and reliable local company, Mercer’s delivered! From initial enquiry Stephen was friendly, knowledgeable and really helpful assisting with the boiler replacement in my Dad’s property. As an emergency, he did everything possible to deliver an early installation date and he and Barry completed an excellent, tidy job at a competitive price. In an age of faceless call centres, Stephen was reassuringly hands on, professional and endlessly patient, taking time to explain controls and followed up post installation to ensure everything was ok. Would highly recommend this local company.
Customer in East Dunbartonshire Council Posted on 17/10/2020 , work completed 29/09/2020
Fitted new Combi-Boiler
Customer Service
Quality
Value
Had them fit a new combi boiler system and remove the old tanks. They were outstanding, took the time to explain what would happen. Arrived on time, polite and took care while in the flat. Had the whole job done in one day. Will use them for all future jobs we might need. Real pleasure to do business with.
Customer in Glasgow City Posted on 15/09/2020 , work completed 08/09/2020
Professional job
Customer Service
Quality
Value
Just had a new Bosh Boiler installed. Very happy with the speed and workmanship of Stephen and his colleague. They were professional but had a friendly manner. Most importantly they took the time to explain all the controls and left my home neat and tidy. I felt the price of my boiler was very competitive and the work was completed on time in less than a day. I would have no hesitation in recommending their services to others.
Customer in East Dunbartonshire Council Posted on 13/01/2020 , work completed 13/01/2020