In these difficult times, it was important to us to find a trusted and reliable local company, Mercer’s delivered! From initial enquiry Stephen was friendly, knowledgeable and really helpful assisting with the boiler replacement in my Dad’s property. As an emergency, he did everything possible to deliver an early installation date and he and Barry completed an excellent, tidy job at a competitive price. In an age of faceless call centres, Stephen was reassuringly hands on, professional and endlessly patient, taking time to explain controls and followed up post installation to ensure everything was ok. Would highly recommend this local company.

Had them fit a new combi boiler system and remove the old tanks. They were outstanding, took the time to explain what would happen. Arrived on time, polite and took care while in the flat. Had the whole job done in one day. Will use them for all future jobs we might need. Real pleasure to do business with.

Just had a new Bosh Boiler installed. Very happy with the speed and workmanship of Stephen and his colleague. They were professional but had a friendly manner. Most importantly they took the time to explain all the controls and left my home neat and tidy. I felt the price of my boiler was very competitive and the work was completed on time in less than a day. I would have no hesitation in recommending their services to others.

Our boiler and heating system had been giving us problems for a number of months. We decided it was time for a new boiler. Stephen was one of a number of people we asked to quote to replace our boiler. He was certainly the most knowledgeable and identified a number of other issues in the system which needed to be fixed. Stephen’s quote for the work required was competitive and he even came out for a second time to run through exactly what needed to be done. On the day the work was completed with the minimum of fuss and mess and for the first time in months we had a fully functioning heating and hot water system. We have no hesitation in recommending Mercer Plumbing Services Limited.

I'm very happy with the service provided by Mercer Plumbing Services Ltd. Stephen and his team ensured the job went smoothly and was completed within the agreed time. I'm really happy with the outcome and I'm glad I chose such a professional team to do the work in my home. Would recommend to anyone.

Contacted Stephen as our old boiler had failed. He discussed our needs fully and answered all the questions we had about changing our existing system boiler to a combi boiler. We were put at ease by his professionalism. After receiving his very competitive quote we booked him in to do the job. Stephen and his team arrived on time and started immediately. They had a lot to do. New boiler, upgrade some of the pipe work, replace the radiator valves, removal of the hot water cylinder and cold water tank. I loved their “never been beaten yet” attitude. The team carried out the work in one day, as promised, and did their best to keep everything clean and tidy by putting down protective mats and covers. A very professional job by an excellent team who were polite and respectful of us and our home. I would fully recommend them. A very pleasant experience. A local business who we are happy to support. Great job, Thanks guys.

Another great job done by Stephen and his team. He's completed jobs in the past for us along with boiler services too. From providing a quote to carrying out the work we had a great experience. They installed a boiler for us and before leaving made sure everything was working the way it should and balanced out the system, providing full support and demo of our new controls too. A highly professional business and a pleasure to deal with along with being friendly and great value too. I would recommend them for those home improvement projects.

Another job well done by Stephen and his team, we've had other jobs and boiler services completed in the past by him. From receiving the quote to the installation, the process was smooth and to a high professional standard. System fully tested, balanced and new controls explained. Good value and a friendly team, great to work with and would recommend them for your home improvement projects.

Outstanding in every way. From cleanliness of vans to qualify of paper used on quote it marked them out and my goodness they followed through in the same vein and then some! Mild hiccup with the newly designed boiler but Bosch sent a same day engineer especially from Kendal arriving late in the day with every conceivable part to ensure completion and all duly sorted : service beyond exceptional from both Bosch and Mercer!. Cannot commend them highly enough. They will be my go to for all plumbing (as well as Son and daughter) Quite superb

Great service, very easy to arrange work, tuned up bang on time and did a thorough, tidy job. Very friendly to deal with, and a very pleasant and smooth experience overall. I will be using for all future heating work and would highly recommend.